​Last Updated: 04/11/2024
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Welcome to RentLappy! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our services. By using RentLappy’s website and services, you agree to the collection and use of information in accordance with this policy.
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1. Information We Collect
We collect information that helps us provide, improve, and secure our services. This includes:
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- Personal Information: When you create an account, place an order, or contact us, we may collect information such as your name, email address, contact number, delivery address, billing information, and any identification details needed for verification.  
- Usage Data: We collect data on how you interact with our website, including pages visited, time spent, IP address, browser type, and other diagnostic information.
- Device Information: We may collect details about the device used to access our website, such as device type, operating system, and browser version, to ensure optimal functionality and security.
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2. How We Use Your Information
We use the collected information for the following purposes:
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- Service Delivery: To process your orders, complete deliveries, manage your account, and provide customer support.  
- Communication: To send updates, respond to inquiries, provide order confirmations, and offer promotional information that may interest you.
- Improvement and Personalization: To analyze usage patterns and personalize your experience on our website, improving our products and services.
- Security and Fraud Prevention: To verify your identity, protect against fraud, ensure compliance with our terms and conditions, and safeguard our platform.
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3. How We Share Your Information
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RentLappy may share your information with trusted third parties to help us provide services and comply with legal obligations. This includes:
 
- Service Providers: We partner with vendors who assist in operations such as payment processing, delivery services, and data analytics. These partners only receive information necessary for their function and are bound by confidentiality agreements.
- Legal Compliance: We may disclose your information when required by law, court orders, or in response to legal processes. This may include sharing information with government authorities, regulatory bodies, or credit rating agencies.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.
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4. Security of Your Information
 
We use robust security measures to protect your information. However, no online transmission or storage is entirely secure. While we strive to protect your personal data, we cannot guarantee its absolute security. We encourage you to take steps to protect your personal data, such as using secure passwords and logging out of your account after each session.
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5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These cookies allow us to:
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- Track website usage: Understand which pages are visited and how users interact with our site.
- Personalize content: Remember your preferences and settings for a more tailored experience.
- Optimize performance: Identify areas for improvement on our website.
You may disable cookies in your browser settings, though this may affect certain functionalities on our website.
 
6. Links to Third-Party Sites
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Our website may contain links to third-party websites. This Privacy Policy applies solely to RentLappy. We are not responsible for the content or privacy practices of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.
 
7. Data Retention
 
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our policies. When your information is no longer needed, we securely delete or anonymize it.
 
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
 
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your information, subject to legal obligations.
- Data Portability: Request to transfer your data to another service provider, where applicable.
- Withdraw Consent: Withdraw consent for processing activities based on your consent, without affecting the lawfulness of processing based on consent before its withdrawal.
 
If you wish to exercise any of these rights, please contact us at the contact details provided below.
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9. Children’s Privacy
 
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
 
10. Changes to This Privacy Policy
 
RentLappy reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically for any changes. Your continued use of our services after changes are posted signifies acceptance of the updated policy.
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11. Contact Us
 
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us:
RentLappy  
 
 
Email: Mail@rentlappy.com
Address: D-97, Ground Floor, Okhla Phase 1, New Delhi - 110020 
Phone: +91 78279 86686